Customized Service
Whats Included:
This unique Customized Service is a pre-discussed service agreement based on a custom specification requested by the client. please DO NOT purchase this service before discussing the exact customizations needed.
Refund Policy:
Our refund policy is designed to ensure fairness and transparency to all our customers. Due to the irreversible initiation of service delivery processes upon purchase, we regret that we are unable to offer refunds once services have commenced.
Cancellation Policy:
In the event of cancellation by the couple, Viva Wows Event Management company retains all payments received and no refunds will be issued. We kindly ask for notification of cancellation as soon as possible to allow for necessary adjustments. We understand unforeseen circumstances may arise, and we remain committed to providing support and alternative solutions wherever possible. Thank you for your understanding and cooperation
Service Date Rescheduling:
Service date rescheduling is permissible free of charge within the same calendar year as the original service date.
Note: Rescheduling service date is based on availability from our vendors.
Wedding Date Rescheduling:
Wedding date rescheduling is permissible free of charge within the same calendar year as the original wedding date.
Note: Rescheduling Civil or Muslim (Nikah) Court wedding date is based on availability from the court.
